Best Practices

For Membership

CCBA Small Condo Building Survey

Eight Reporting CCBA Members

Over the summer the CCBA obtained two new members: Pershing Place Condos and Davis Place Condos. This brings our membership to 19 condo communities representing 803 units! Nine members are relatively small with 30 or fewer units.

One of our members expressed interest in sharing/learning from the other smaller members via a survey of topics. Smaller condos typically rely on third parties to manage and maintain their buildings.

As the CCBA contact person for your condos would you be willing to participate in a short survey? Topics could include:

  • Property managers

  • HOA Board make-up

  • HOA Board meetings

  • Designated attorneys

  • Contractors used

  • Assessments (regular & special)

A summary of that survey is found below.


Survey Results

Property Managers

  • 4 members use Rodemyer-Christel, 3 use Sentry and 1 Smith Management.

  • Time with the property manager varied from 2-17 years; avg of 8 years.

  • Satisfaction varied from 1.5 to 5 (highest); average of 3.4.

  • All provided accounting & invoicing services; 6/8 offered in-house maintenance service.

  • 4/8 offered some type of web-based communication with owners other than emails.

Preferred Contractors (2 or more mentions)

  • Landscaping: Fernando’s & Focal Pointe

  • Painting: CertaPro

  • Masonry: Artistic Concrete

Designated Attorneys

  • 8 different attorneys were mentioned.

  • Most frequent service mentioned was amendments to the HOA Declaration.

HOA Insurance

  • 4 members use Daniel & Henry as their agent; four other agents were mentioned.

  • 3 members use Philadelphia as the property insurer.

  • 2 members also use them for their D&O liability insurer.

Assessments

  • All 8 members include some amount in their monthly assessment designated for a reserve account to pay for major expenses.

  • The amount of the reserve contribution as a % of the monthly assessment varied from 10-50% for 6/8 members. The average is 24%.

  • The amount of reserves as a % of their annual budget varied from 10-200% for 5/8 members. The median is 50%.

  • Four members have used special assessments when reserve funds were insufficient.

  • Only 3 members have purchased a reserve study to estimate future major expenses and necessary funding.

*Note: There are nine CCBA members with 30 or fewer units.

SurveyJohn Edwards